PLEASE CHECK YOUR SPAM FILTER
SETTINGS AND JUNK MAIL FOLDER FOR OUR EMAILS. Our largest customer relations
problem is our emails being lost in spam/junk mail folders. If you have sent us
an email and do not hear back from us within 48 hours, our response is probably
in your spam/junk mail folder. If
you cannot retrieve our response from the spam folder, please send us an email
with your phone information and we will call you.
2007/10/20 - Due to ever increasing amounts of junk email
flooding the internet, and our inboxes, we have changed our contact emails
to those listed below. Thank you for your understanding.
For non-web orders, or if you have a problem or question with
an existing order, email us at:
OrderingAndShipping
@Korean-Arts.com
If you have not yet placed an order or have general questions
about our service or products, contact us at:
CustomerSvc
@Korean-Arts.com
We would love to hear from you! If you have other questions or
comments, email us at:
QuestionsAndComments
@Korean-Arts.com
Also check out our FAQ (Frequently Asked Questions) page
for answers to some of the most common questions.
The fastest way to contact us is by email, and we will
generally respond within 24 hours, or 48 hours if your contact arrives on a
weekend or Korean holiday. However, if you would like to contact us by phone, we
can be reached at [country and city code - 82-2] 6081-2981 (in Korea)(dial
011 first from the US). Our
business hours are 10am to 6pm Korea time (click
here for current Korea time), Monday to Friday except some Korean
national holidays. We do not staff full time operators, and are frequently out
of the office in the afternoons so please leave a short message with your
phone number and email address and we
will either call you when someone is in the office or respond by email.
To contact us by regular mail, write us at:
Korean-Arts
Yongsan-gu, Yongsan 2 Ga Dong, 1-82 (4th floor)
140-022
Seoul, Korea
To leave your questions or comments now, just fill-in your
email address, write your message in the Comments box, and click the Submit
button:
